Do Not Hesitate to Contact Us!

Key Contacts

Please feel free to contact the following for any questions or support:

         For accounting or general information                            Ph: 301-831-0063

                                                                                                    Email: office@choicecomm.com

Pre – Sales Support

For pre-sales technical questions, product evaluation request (we demo only certain items), product identification assistance, or other product related questions:  Please contact us through any method on the contact list above or email office@choicecomm.com to reach all support staff.

How to  Purchase

To place a purchase order, email it to office@choicecomm.com, call 301-831-0063, or send by mail to Choicecomm, 2145 Cabin Branch Ct., Mount Airy, MD 21771.

Sales Tax

The rules have changed a lot in recent years regarding Sales and Use Tax liabilities, so you may have to pay tax unless you provide us with a valid sales and use tax exemption certificate, required from both commercial and Fed/State/Local end users. We usually address this during the quotation process.

Return Policy

     Customer cannot return Products without a return material authorization (“RMA”) number. RMAs will be issued only for damage, shortage, or other discrepancy to Products created solely by Choicecomm, LLC or the original manufacturer, and only if Customer notifies Choicecomm, LLC in writing of any damage, shortage, or other discrepancy to Products within 10 days after receipt of the product. RMAs will not be granted for damage, shortage, or other discrepancy created by Customer, the carrier or freight provider, or any other third party. Returned Products must be in original manufacturer’s shipping cartons or equivalent. Customer must return all Products, freight prepaid, as specified in the RMA and pay any restocking charges. At Choicecomm, LLC’s discretion, Choicecomm, LLC will return all Products not eligible for return to Customer, freight collect, or hold Product for Customer’s account at Customer’s expense. Return process varies depending on the manufacturer or project. For help with returns, Call 301-831-0063 and ask for sales admin or email office@choicecomm.com.