IT Infrastructure Products
Please feel free to contact the following for any questions or support:
For accounting or general information
Pre - Sales Support
For pre-sales technical questions, product evaluation request (we demo only certain items), product identification assistance, or other product related questions: Please contact us through any method on the contact list above or email firstname.lastname@example.org to reach all support staff.
To place a purchase order you can fax it to 301-560-5161, email it to email@example.com, or send by mail to Choicecomm, 2145 Cabin Branch Ct., Mount Airy, MD 21771
For online purchases at our Store, note that our checkout is secure and uses PayPal, but you do not have to have a PayPal account to checkout using your credit card of choice. To purchase, Click "Login" at the top of the any Store page. On this page, you can Login as an existing customer or Login as a guest. Once Logged in you can start shopping and proceed to the checkout. At the checkout you can choose to just generate a quote for yourself or actually checkout and purchase the product.
The IRS rules have changed a lot in recent years regarding Tax liabilities for online purchases, so you may have to pay tax. Our system automatically recognizes where you are purchasing from and charges the Tax accordingly.
Customer cannot return Products without a return material authorization (“RMA”) number. RMAs will be issued only for damage, shortage, or other discrepancy to Products created solely by Choicecomm, LLC or the original manufacturer, and only if Customer notifies Choicecomm, LLC in writing of any damage, shortage, or other discrepancy to Products within 10 days after delivery. RMAs will not be granted for damage, shortage, or other discrepancy created by Customer, the carrier or freight provider, or any other third party. Returned Products must be in original manufacturer’s shipping cartons or equivalent. Customer must return all Products, freight prepaid, as specified in the RMA and pay any restocking charges. At Choicecomm, LLC’s discretion, Choicecomm, LLC will return all Products not eligible for return to Customer, freight collect, or hold Product for Customer’s account at Customer’s expense. Return process varies depending on the manufacturer or project. For help with returns, Call 301-831-0063 and ask for sales admin or email firstname.lastname@example.org.