Brief Career Bio
Woody, a BSEE graduate from Capitol College
in Maryland, has been in the IT Networking industry since 1975 and understands the market, products, manufacturers, and customer requirements.
He began his career as a digital communications engineer at Digital Communications Corp. for four years. He then moved on to become the National Sales Manager for Telecommunications Techniques Corporation for 5 years (which
became Acterna, then JDSU Test and Measurement division).
Since 1984, as an independent communications networking sales professional, He has marketed IT Networking, Power, and structured cabling products for virtually all leading Communications Networking companies. In recent years he has developed a team of IT installation professionals for structured cabling, Power, Cooling, and Networking.
Attention to detail in every area of the company is the key to the success of
Overall Business Approach
Choicecomm is a team of about 60 Data/Comm Center Infrastructure product and installation experts.The quick summary is that Choicecomm leverages its own IT Infrastructure product procurement capabilities along with leveraging the proven capabilities of quality installation partners. This enables everyone to do what they do best and creates a very effective team.
What makes it all work out in the end is great planning in the beginning.
Product Sales Business Approach
It seems like a simple thing...just order some products...right? This would be true until you quickly need to find the best price, delivery, and support. It takes a long time to learn which manufacturer or supplier is honest, what a manufacturers or suppliers pricing incentives are, establish working relationships, establish financing, and all the processes that get the right product to do the right job and on-time. This is what many installation companies don't have time to do so they rely on companies like Choicecomm.
Installation Services Business Approach
Installation takes experience...lots of it. It is critical to plan the project well in the beginning and through experience be able to anticipate the contingencies.
The product procurement area is very critical because you need deep knowledge and experience to know what is available on the market to meet the application. That takes years of selling products and building relationships with manufacturers and suppliers.
Customer Service Approach
Service is everything. When a customer is relying on Choicecomm to complete their product or service project, they need timely information and support. The important job begins after the customer buys a product or service. The word for Choicecomm's customer service is pro-active. If there is a change that affects the project, good or bad, we communicate it immediately. Or, if a customer makes a request and for any reason we can't fulfill the request immediately, we communicate that to the customer